Process: |
Maintain Contact Database |
Purpose: |
To provide an up-to-date record of
all contact details of customers, third-party providers, prospective
staff, industry contacts, and clients.
Supports Client Prospecting, Personnel and Materials,
Corporate Relations, Branding, Industry Presence and Facilities
Management processes.
|
|
Actor |
Activity |
Frequency |
|
Business Manager
|
Record Industry and the Corporate contacts. |
Ongoing. |
|
Business Development Manager
|
Record client contact details. Specify required entries from
other WebDev Studios staff. |
Ongoing. |
|
Sales Support
|
Maintain contact database through maintenance of software program
and entering client contact details. Monitor currency of entries. |
Ongoing. |
|
Production Manager
|
Enter client contact details in Contact Database. |
Ongoing. |
|
Production Staff
|
Enter client contact details in database. |
Ongoing. |
|
Administrative Assistant
|
Update contact database with staffing pool and third-party
providers |
Ongoing. |
|