Job Design for a Multimedia Web Development Unit

Job Schema (Home) | Organization Chart | Duties Distribution | Process

Business Manager | Business Developer | Sales Support
Production Manager | Administrative Assistant | Production Staff

Process:	Scope Management
Purpose:	To ensure that all work requested by client is either within the agreed scope or billed separately as a scope increase. Closely related to Client Requirements and Customer Management processes.

Actor	Activity	Frequency
Business Manager	No stated tasks.
Business Development Manager	Present Scope Adjustment Packages to client.	As Required.
Sales Support	Document initial scope of project. Documents scope changes. Prepare Scope Adjustment Packages. Assist in incorporation of new scope into project.	At project start up and ongoing.
Production Manager	Determine projected timeframes for projects. Analyze client change requests. Identify scope variations during production process. Document scope variations. Request Scope Adjustment Package from Sales Support.	At project start up and ongoing.
Production Staff	Refer client requests for changes to Production Manager.	Ongoing.
Administrative Assistant	No stated tasks.