To ensure that the initial user
requirements addressed in the proposal are truly those of the
intended end users. To ensure that the product prototype meets user
requirements. To ensure that client is informed of any changes in
user requirements from those conveyed during the initial sales
discussions.
Closely related to Proposal Development, Product Specification,
Customer Management and Scope Management processes.
Actor
Activity
Frequency
Business Manager
No stated tasks.
Business Development Manager
Identify user requirements through interviews and reviews. Hold
client discussions on changed user requirements.
Initial stages of Sales Cycle and Ongoing.
Sales Support
Gather user requirements. Prepare high level user specification.
Conduct design meetings. Manage design review process. Perform
product testing. Conduct product evaluation. Conduct post assignment
review with client and users.